Refund policy

You have the right to return the products you bought if you are not satisfied with your purchase. You can make a change with another number or color, as well as a change with another product, or issue a credit coupon. or you will email to cancel it. In case the products have already been shipped, you should not accept their receipt, so that they can be returned to the company.

If you find that the product is not what your company wants, it gives you the opportunity return it within fourteen (14) days from the date of shipment and only if it is unused and in its original condition. In case of use of the product or alteration of its original packaging, the return is not accepted. If the return is not made within 14 calendar days from the day of dispatch or some of the return conditions are not met, Zazu Fashion has the right not to accept the products back.
Accept or not of the return, will be done after first quality control by our company and the condition of the returned products is assessed.
After contacting us, send the parcel with the product, including the purchase receipt.
All returns must be accompanied by a retail receipt.

It is proposed that returns be made through ELTA COURIER (Door-to-Door) at a recipient charge of € 4 which will be added to the new order.
You can make your return with any other courier company at your own risk and charge.

In case you want to return to us the products you bought the address to which the products should be sent for return, is:

Zazu Fashion
Str. Brandouna 3
Thessaloniki, 54626
Tel: 2310 544184